Privacy Policy

Last updated: January 26, 2026

This Privacy Policy explains how Nurselib (“we,” “us,” “our”) collects, uses, and shares information when you visit our website, create an account, contact support, or purchase digital products (PDF downloads).

1) Who We Are & How To Contact Us

Business: Nurselib

Email: [email protected]
Phone: +1 (251) 315-4910

2) Information We Collect

We collect information in three ways: (1) information you provide, (2) information collected automatically when you use the site, and (3) information from service providers that help us process payments and deliver services.

  • Account & Order Information – name, email address, account details, order details, and purchase history.
  • Checkout Information – billing details needed to process your order. (We do not store full card numbers on our servers.)
  • Customer Support – messages you send us (email, form submissions), and information you provide to resolve an issue.
  • Device & Usage Data – IP address, browser type, device information, pages viewed, and basic site activity (collected via cookies/logs).
  • Cookies & Similar Technologies – used for essential site functions (like sessions) and, if enabled, analytics or marketing. WordPress/WooCommerce sites commonly use cookies for core functionality.

3) How We Use Your Information

We use personal information to operate our store and provide a safe, reliable experience. This includes:

  • To deliver your purchase – process orders, provide access to digital downloads, and send order communications.
  • To provide support – respond to questions and help with downloads or account issues.
  • To improve our website – understand what content helps visitors and improve usability (only if analytics is enabled).
  • To protect our store – prevent fraud, detect abuse, and keep the site secure.
  • To comply with legal obligations – record-keeping, tax/accounting, and lawful requests.

If you are located in the EEA or the UK, data protection laws require us to explain the legal bases for processing personal data. Typically, we process data to perform a contract (complete your order), comply with legal obligations, and for legitimate interests (security and improving our services). Where required, we use consent (for example, certain cookie categories). GDPR requires clear transparency about this information.

5) Payments

We accept PayPal and credit/debit cards. Payments are handled by payment processors. When you pay, your payment details are processed by those providers under their own privacy policies.

6) When We Share Information

We may share personal information with trusted third parties only as needed to run the store and provide services, such as:

  • Payment processors – to process PayPal and card transactions.
  • Hosting & infrastructure providers – to keep the website online and secure.
  • Email/support tools – to send order emails and respond to support requests.
  • Analytics tools (if enabled) – to understand website performance and usage trends.

We recommend minimizing data collection and clearly disclosing what is collected and shared, especially in WooCommerce/WordPress stores.

7) Cookies & Tracking

Cookies help the site function and can also help us understand how the website is used. Depending on your settings, cookies may include:

  • Essential cookies – required for site operations (sessions, security, basic functionality).
  • Analytics cookies (optional) – help measure traffic and improve the site.
  • Marketing cookies (optional) – used for advertising/remarketing if enabled.

If you use a cookie banner or consent tool, you can manage your cookie preferences there. Cookie compliance often requires clear disclosure and consent practices depending on your audience and local laws.

8) Data Retention

We keep personal information only as long as necessary for the purposes described above. If we cannot provide an exact retention period, we use clear criteria (such as legal/tax obligations and support needs). This approach aligns with common privacy guidance on retention transparency.

  • Order records – retained as needed for accounting, compliance, and customer support.
  • Support messages – retained long enough to resolve issues and maintain service quality.
  • Account data – retained until you request deletion (unless we must keep certain records by law).

9) Your Privacy Rights

Depending on where you live, you may have rights related to your personal information.

  • EEA/UK (GDPR/UK GDPR) – rights can include access, correction, deletion, restriction, objection, and portability.
  • California (CCPA/CPRA) – businesses must provide transparency about categories of personal information collected and purposes, and consumers have specific rights under the law.

To request access, correction, or deletion (where applicable), contact us at [email protected]. We may need to verify your request to protect your privacy.

10) International Visitors

If you access our site from outside the country where our services are operated, your information may be processed in other locations depending on our service providers. We take steps intended to protect personal information when it is handled across borders.

11) Children’s Privacy

Our website is not intended for children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps.

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, not ours.

13) Updates To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page.

Questions? Email us at [email protected] or call +1 (251) 315-4910.

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